In this video, we provide guidance on when to choose between the Emergency Room (ER) and Urgent Care:

• If you are experiencing a life-threatening or limb-threatening illness or injury, you should go to the Emergency Room (ER), sometimes referred to as the "Emergency Department" (ED). The Affordable Care Act requires emergency departments to cover emergency services, even if the hospital is out of network for you.

• Life-threatening situations include uncontrollable bleeding, major cuts and burns, severe chest pain, and other critical conditions, among other things.

• For non-life-threatening situations, urgent care is oftentimes the more appropriate choice. Examples of conditions suitable for urgent care include minor cuts and burns, flu-like symptoms, and back or muscle pain.

• Choosing between the ER/ED and urgent care emphasizes the importance of discernment and thinking through each scenario before making a decision, as the consequences can be significant, both financially and medically.

Ultimately, the decision should be based on the severity and urgency of your medical condition, and it's always a good idea to consult with a medical professional if you're uncertain about where to seek care.